Management

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Access to the register: a right or a privilege?

To obtain a quote for kitchen renovation work, I need to consult specific documents in our syndicate's register, particularly the plumbing plans. These are essential to provide the contractor with accurate information about the installations and plan the work. However, the administrators are delaying access to these documents until Monday at 2:00 PM and are demanding $30, plus photocopying fees. Question: Can directors delay access to the register to a specific date? Are they allowed…...

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Board of Directors: can it impose the terms of payment of common charges?

Our declaration provides for the payment of co-ownership fees by twelve post-dated checks. With the arrival of an external manager, two methods are now offered: direct debit (with authorization from the co-owner) or payment by post-dated checks. Three co-owners refuse these options and demand to pay by bank transfer, as before. Questions: Does the board of directors have the power to refuse the bank transfer? Can we require that payments be made only by direct…...

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Co-owner lessor: can he still access the swimming pool ?

As a member of the board of directors of our co-ownership, I am concerned about the access rights to common portions for co-ownership owners who choose to rent out their units. One of our owners, who has recently rented out his apartment, wonders if he can continue to use facilities like the pool and gym, which he previously frequented three to five times a week. Question: Does he still have the right to use these services…...

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Co-owners with loss of autonomy: what to do?

We are living in a worrying situation. New co-owners have just moved in and are both very old, the woman severely disabled (in a wheelchair without autonomy) and her husband spends long periods in the hospital. The ambulance comes regularly because the woman falls and sometimes spends whole nights or days immobilized on the ground before being able to call for help. We fear that this situation will worsen and that the lady, for example…...

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Co-ownership budget: How to proceed without a quorum?

The financial situation of our co-ownership is becoming increasingly concerning, as current revenues are no longer sufficient to cover essential expenses and maintain services. Despite several attempts, including surveys with various proposed dates, I have been unable to gather enough participants to meet the quorum required for critical decision-making meetings. However, an increase in condo fees is essential to restore financial balance sustainably, but I cannot implement this necessary change without holding a meeting with…...

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Co-ownership budget: who can vote to adopt it?

 During our last annual meeting, the board of directors presented the projected budget for the upcoming year, which included a significant increase in common expenses due to major elevator compliance work planned for the year. Although several co-owners strongly opposed this decision, the budget was nevertheless adopted without proper consultation. I truly felt that, during this meeting, the will of the majority of co-owners was not properly considered. Question: What is the power of the co-owners…...

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Dryer vents: who should bear the cost for cleaning?

As president of the board of directors, I would like to address the matter of dryer duct maintenance. To prevent lint buildup, ensure the safety of residents, and maintain the efficiency of the ventilation systems, it is recommended to clean these ducts every two or three years. My question is as follows: should these costs be covered individually by each co-owner for the ducts linked to their respective units, or should they be included in…...

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Missing co-owner: how to obtain their contact information?

As a manager, I am facing a delicate and unusual situation: a new co-owner has acquired a fraction in the building but has never moved in since the purchase, nor even communicated with the syndicate. No contact information has been provided to us, and we do not have a phone number, email address, or any other reliable means of reaching them. Questions: What steps can I take to obtain the contact information of this absent…...

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Notice of assessment: what should it contain and when should it be sent?

Three months ago, we were invited to the annual meeting of co-owners. During this meeting, the co-owners were consulted on the forecast annual budget. However, since then, we have not received any notice from the board of directors detailing the exact amount of our contribution to the operating budget of our co-ownership. We would like to know when this notice will be issued so that we can comply with the financial obligations set forth. Questions: Does…...

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Satellite dish: Must the board intervene?

Over the past few weeks, we have observed an unauthorized alteration to the building’s façade. A co-owner in our building has installed a satellite dish on their balcony, even though the declaration of co-ownership expressly prohibits this type of addition. The dish is visible from the outside and compromises the uniform appearance of the façade. We, the members of the board of directors, are wondering what steps to take. Question: Should we formally intervene? Is there…...

Management