Management

Questions & Answers

19 Articles

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Should uninterrupted access to the elevator be guaranteed for people with reduced mobility?

In our building, we have only one elevator that may occasionally be out of service due to blackouts or power outages. We do not have a generator. Our co-ownership has 40 units, two of which are occupied by residents with reduced mobility. The purchase and installation of a generator would cost a minimum of $200,000. This proposal was presented at the last annual meeting, but the majority of co-owners do not want to pay for it.…...

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Co-owners with loss of autonomy: what to do?

We are living in a worrying situation. New co-owners have just moved in and are both very old, the woman severely disabled (in a wheelchair without autonomy) and her husband spends long periods in the hospital. The ambulance comes regularly because the woman falls and sometimes spends whole nights or days immobilized on the ground before being able to call for help. We fear that this situation will worsen and that the lady, for example…...

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Can a condo manager be mandated to be represented at a meeting of co-owners?

Our condo manager offers rental management services to investor co-owners who own apartments in our building. These owners give proxies to our manager to vote on their behalf at meetings of co-owners, while he acts as presiding officer.  We believe this is a conflict of interest. How do I fix it? Investor co-owners can give proxies to whomever they want. Therefore, their rights cannot be restricted.  Question: Is the solution found in the drafting of…...

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Replacing a water heater: can we force a co-owner to comply?

We are a small co-ownership of twelve units. It is recognized that periodic maintenance and replacement of water heaters in apartments is a requirement of insurers. But we have a co-owner who makes the strong head and refuses to change his own (who is more than ten years old), on the pretext that his unit is located in a semi-basement. According to him, the risk of damage in case of water damage is minimal. I…...

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At what temperature should the private and common portions be heated?

I am co-owner of an apartment that is located on the ground floor in a fairly old building. The service crawl space below my apartment is not heated. This common portion of the building is currently 9 degrees in the middle of it and our floor is frozen (10.6°C on the floor in our daughter's room and in the bathroom). We are therefore forced to heat really hard and constantly because the temperature ensuring a comfort…...

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Contact info from a new co-owner, how to get them?

Questions: How can I get the contact information of a new co-owner who has never moved into the condo since the purchase? We have no information available about him (no phone number, no email address). How do I trace it?...

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Storage in a parking space

In our current declaration of co-ownership, nothing, other than a vehicle as permitted herein, may be stored in an indoor parking space without obtaining prior written permission from the Board of Directors. More specifically, it is prohibited at all times to store goods in an indoor parking space, except and except a bicycle when the indoor parking space concerned is equipped at its end with a bicycle rack. The statement was written by the promoter…...

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Who has to pay to replace the thermos of a window?

Question: Our declaration of co-ownership states that exterior windows, incorporated into the walls, are common portions for restricted use. However, the windows of my apartment are heavily foggy, a multitude of water droplets accumulate during the night and hinder the view. A glazier told me that the cause of this problem is a failure in the sealing of the thermos glass itself. The directors claim that the costs of replacing the thermos are borne by…...

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Presence of a wasp nest in common areas

  For several years, one or more wasp nests have been housed in the façade of our building. Two co-owners use cheap products to eliminate them, with no conclusive long-term results. I want to hire a professional exterminator to eradicate the problem. Question:  Who is responsible for removing wasp nests if only one co-owner is inconvenienced?  ...

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Can a manager with a criminal record be hired?

Our Board of Directors considers entrusting part of the administrative management of the syndicate to an external manager. In order to reduce the risk of fraud, a criminal history certificate is included in our selection criteria. Also, proof of liability insurance from the manager is verified so that it is sufficient in the event of errors or omissions on his part. Another selection criterion is a manager who is a member of the Ordre des administrateurs…...

Management
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